Clinical Applications Coordinator

Salary
The salary range for this position is CAD $40.91 - $43.19 / hour
Job Summary
We are currently looking to fill a
Casual
opportunity for a
Clinical Applications Coordinator
supporting our
Seniors and Complex Care
at
Queens Park Care Centre
located in
New Westminster, BC.
Experience The Exceptional Benefits Of Working With Us Including
Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
Maternity Top-Up: Receive an 87% top-up during maternity leave.
TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
Additional employee discounts and perks available
Eligibility based on employment status
Detailed Overview
Performs information systems duties related to the day-to-day user support of assigned computer applications. Analyzes, diagnoses and resolves application problems. Performs regular system maintenance and performs system upgrades.
Responsibilities
Provides day-to-day user support to help desk and users with assigned computer applications; analyzes and diagnoses problems and provides resolution. Escalates issues to vendors or Health Informatics.
Performs regular system maintenance, including but not limited to, dictionary table maintenance, duplicate record reporting, user security settings and configuration changes.
Performs security administration duties such as monitoring the security of equipment and data and creating, documenting, adding, and deleting user access to assigned computer applications in accordance with established Fraser Health policies and procedures.
Installs, configures, upgrades, enhances and problem solves existing and new systems/applications; configures settings, executes test plans and scripts, assists in the development of application documentation; verifies programs function and are consistent with Health Informatics requirements.
Works with vendors to ensure service levels meet corporate standards; tests and evaluates software in order to ensure products meet current and future needs.
Assists users in designing, implementing and maintaining custom file systems and databases; recommends system use that enhances data quality and resolves data collection issues; responds to ad hoc and routine data reporting requests.
Supports on-site and remote user education within Home Health and Seniors and Complex Care upon request by performing activities such as preparing training database/test site and troubleshooting access issues. Prepares and distributes system-related communications by updating internal websites and notifying users of planned/unplanned application downtimes.
Prepares and submits data files mandated by relevant jurisdictions such as Canadian Institute for Health Information (CIHI).
Participates in meetings and working groups as required.
Performs other related duties as assigned.
Qualifications
Education, Training, and Experience
Diploma in Computer Science plus three (3) years’ recent, related experience or an equivalent combination of education, training and experience.
Skills And Abilities
Ability to plan, organize, and prioritize
Ability to work independently and in cooperation with others
Knowledge of practices and procedures related to computer equipment and software applications
Ability to communicate effectively, both verbally and in writing
Ability to install, configure, operate, and maintain computer equipment and software applications
Ability to identify, investigate, assess, document, and resolve technology-related problems
Ability to operate related equipment
Ability to anticipate potential problems and take appropriate action
Ability to orient and train
Physical ability to carry out the duties of the position
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

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